Frequently Asked Questions

Yes — completely. All client information, inventory details and commercial arrangements are treated with strict confidentiality. We never publicly disclose who we work with, and your data is never shared with third parties without your explicit consent.

Yes. While we're headquartered in Melbourne, we work with retailers and brands across Australia, New Zealand and beyond. Our sales channels reach buyers globally, and we're set up to support businesses operating across multiple markets.

Every client is assigned a dedicated Customer Success Manager who is responsible for your account from onboarding through to ongoing performance. They're your single point of contact and are focused on growing your results month after month.

Our managed sales service lists your inventory across 12+ sales channels individually, maximising your recovery rate per item — typically 60–80% of RRP. Our bulk wholesale service moves larger volumes faster by connecting you directly with our retailer network in a single transaction. The right option depends on your goals — if you want the highest return, managed sales is the way to go. If you need to move a large volume quickly, bulk wholesale may be a better fit. Our team will help you decide which approach suits your situation best.